Voice of the Patient Survey
CDHO engages a third party to conduct an annual Voice of the Patient (VOP) survey. The survey is administered in four languages – English, French, Mandarin and Punjabi – and 2,000 patients are surveyed. The survey asks about their experiences with Dental Hygiene practice, with a focus on equity, diversity and inclusion. CDHO uses this data to improve resources for RDHs and to develop more patient-focused information. View the results of the VOP survey.
Annual Reports
CDHO is required to submit an annual report to Ontario’s Ministry of Health. The report covers corporate activities and includes audited financial statements. If you would like a copy of an annual report not listed here, please email communications@cdho.org.
College Performance Measurement Framework (CPMF)
To continually improve accountability, transparency and oversight, all colleges are using the CPMF Reporting Tool.
It covers how colleges:
- perform as an organization;
- register applicants;
- measure practice improvement of regulated health professionals;
- process complaints about their registrants;
- work with external partners (such as other regulatory colleges, educational programs and the broader healthcare system) to improve public protection;
- participate in practice improvement activities; and
- commit to making improvements over the next year, with clear action plans.
Colleges will update this report annually, noting any progress on areas identified for improvement or adding new information required by the Ministry of Health. The CPMF is one of the many ways colleges demonstrate their commitment to the public interest.